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Excellent Service - Special Thanks to Craig
by SG (Buyer) 04 February 2018
I recently bought my very first property and naturally, given it's a big step, it was difficult to choose a property and to navigate the potential pitfalls and hurdles.
I was lucky enough to work with Craig, who from the get-go was approachable and helpful - at the first property viewing he was clear and impartial without any hard sell. I never felt hurried or pressured, and Craig was happy to answer as many questions as I (and my parents) had at any time. I felt that I was in safe hands and could trust Craig's input and support.
Throughout the process Craig was happy to go the extra mile to follow up with any parties if there was any delay and literally even drove a few miles out of his way to deliver the keys to the property on completion.
Many thanks to Craig to helping make my dream to own my own property a reality.
Bar fat the best!
by Leon Welch (Vendor) 08 December 2017
Thanks for all of your hard work while we have been trying to sell. By far the best estate agent out of the ones we dealt with! Thank you, Leon & Katie.
Online or High street
by Hodkinson (Vendor) 05 October 2017
When I was looking to sell my house I considered using an online estate agent - as it seemed like it could really save me money. I asked my friend (a property solicitor) for her advice. She said that when you pay for a high street estate agent it can be worth every penny it costs you - and save you lots of money in the long run. However sometimes it can be a waste of every penny you pay them, if they don’t work hard for you. I am writing this review specifically for those out there making this decision - or anyone looking for an estate agent they can trust…
The team at Johnson and Jones were worth every single penny in fees and more. I couldn’t have hoped for a better outcome. Not only did they secure an excellent price on my property (higher than any other estate agent had estimated), they got everything right. Their communication with me was great - letting me know everything I needed to know and updating me frequently. They are excellent negotiators - they increased the price of properties on my road after securing a great offer on mine. They are knowledgable and were able to reassure me and help me through. It was really clear throughout that they wanted to help me and to top it off, they are friendly and kind. Without going into too much detail, this wasn’t my experience of other estate agents I dealt with in this process. You wouldn’t believe the mistakes that were made by the other agents and the relief it was to be able to trust the team at Johnson and Jones. They made the daunting process of selling my house pleasant! That is something I couldn’t have predicted and a real answer to prayer.
Thank you Craig, Ryan and Tracy at Johnson and Jones. You really are estate agents who give the trade a very good name! So much thanks from me.
74 PRETORIA ROAD
by Vikki & Ally (Vendor) 15 May 2017
Best choice we made! Tracy, Craig and Ryan worked miracle's. We had been registered with another estate agent before waking and smelling the coffee. The work that these guy's put in from showing the property to getting to exchange was beyond what was expected. During the process they showed up the other agents in the chain. The personal touch was what was needed to ease a very stressful situation. We would strongly recommend to anyone looking to move!
by Sarah H (Vendor) 06 May 2017
I just wanted to say thank you for how much you follow up feedback, interest and communicate all this with me. It is really so helpful and I appreciate the time it must take you to chase people up. Thank you for how you manage everything. It makes such a difference!
Second to none!
by Mrs E Thompson (Vendor) 27 March 2017
Thank you so much for your help and support it has been second to none!
by Colette K (Tenant) 29 September 2016
I have been renting a managed property through Johnson & Jones for the last three years. It has been lovely working with such a friendly and responsive team.
If you are looking to have an agent manage your property I would highly recommend them from a tenants perspective.
Sale of Laburnum Road
by Natalie Hinchliffe (Vendor) 22 August 2016
Just to say thanks for all your help in selling the house. I really appreciate your upfront approach and honesty. So grateful you pushed on everything.
by Nadine (Tenant) 15 March 2016
Would not have found this lovely propery if it wasnt for Tracy and her lovely team. Everyone has been extremly helpful over the past year and very supportive! Thank you for everything x
by Mr Burditt (Vendor) 14 March 2016
Just a quick line to thank you and your team for your work in selling 62 Sandalwood Avenue. The sale was completed yesterday without any hitches - indeed the whole sales process was trouble-free.
With best wishes,