TRACY JOHNSON AND HER TEAM ARE THE VERY BEST REAL ESTATE COMPANY I HAVE EVER DEALT WITH. THEY ARE SECOND TO NON, . I CANNOT FAULT THEM IN ANY WAY, THEY WORKED TIRELESSLY ON MY BEHALF, TO BRING THE SALE OFF MY PROPERTY TO A CONCLUSION, WAY, WAY BEYOND , WHAT YOU WOULD EXPECT FROM A REAL ESTATE COMPANY. THEY WERE ALL MARVELLOUS, AND I CAN NEVER THANK THEM ENOUGH FOR THE WORK THEY DID ON MY BEHALF. ANYONE LOOKING TO ENGAGE THE SERVICES OF A REAL ESTATE AGENT, LOOK NO FURTHER!! THANK YOU TRACY AND EVERYONE INVOLVED IN THIS DIFFICULT SALE.
Most Estate Agent state that they will give you a personal service, but this isn’t always the case and when you find out it’s often too late. You then suffer the frustration of poor service and maybe even a lost sale. Tracy and her small united team provide a personal service that is second to none. They go the extra mile by professionally progressing issues with all contributors in the chain to progress a timely sale.
You and your team have been amazing, I wish the letting agents I had in Hayward’s Heath were half as good as you guys.
Excellent Service - Special Thanks to Craig
I recently bought my very first property and naturally, given it's a big step, it was difficult to choose a property and to navigate the potential pitfalls and hurdles. I was lucky enough to work with Craig, who from the get-go was approachable and helpful - at the first property viewing he was clear and impartial without any hard sell. I never felt hurried or pressured, and Craig was happy to answer as many questions as I (and my parents) had at any time. I felt that I was in safe hands and could trust Craig's input and support. Throughout the process Craig was happy to go the extra mile to follow up with any parties if there was any delay and literally even drove a few miles out of his way to deliver the keys to the property on completion. Many thanks to Craig to helping make my dream to own my own property a reality.
Bar fat the best!
Thanks for all of your hard work while we have been trying to sell. By far the best estate agent out of the ones we dealt with! Thank you, Leon & Katie.
Online or High street
When I was looking to sell my house I considered using an online estate agent - as it seemed like it could really save me money. I asked my friend (a property solicitor) for her advice. She said that when you pay for a high street estate agent it can be worth every penny it costs you - and save you lots of money in the long run. However sometimes it can be a waste of every penny you pay them, if they don’t work hard for you. I am writing this review specifically for those out there making this decision - or anyone looking for an estate agent they can trust… The team at Johnson and Jones were worth every single penny in fees and more. I couldn’t have hoped for a better outcome. Not only did they secure an excellent price on my property (higher than any other estate agent had estimated), they got everything right. Their communication with me was great - letting me know everything I needed to know and updating me frequently. They are excellent negotiators - they increased the price of properties on my road after securing a great offer on mine. They are knowledgable and were able to reassure me and help me through. It was really clear throughout that they wanted to help me and to top it off, they are friendly and kind. Without going into too much detail, this wasn’t my experience of other estate agents I dealt with in this process. You wouldn’t believe the mistakes that were made by the other agents and the relief it was to be able to trust the team at Johnson and Jones. They made the daunting process of selling my house pleasant! That is something I couldn’t have predicted and a real answer to prayer. Thank you Craig, Ryan and Tracy at Johnson and Jones. You really are estate agents who give the trade a very good name! So much thanks from me.
74 PRETORIA ROAD
Best choice we made! Tracy, Craig and Ryan worked miracle's. We had been registered with another estate agent before waking and smelling the coffee. The work that these guy's put in from showing the property to getting to exchange was beyond what was expected. During the process they showed up the other agents in the chain. The personal touch was what was needed to ease a very stressful situation. We would strongly recommend to anyone looking to move!
I just wanted to say thank you for how much you follow up feedback, interest and communicate all this with me. It is really so helpful and I appreciate the time it must take you to chase people up. Thank you for how you manage everything. It makes such a difference!
Second to none!
Thank you so much for your help and support it has been second to none!
I have been renting a managed property through Johnson & Jones for the last three years. It has been lovely working with such a friendly and responsive team. If you are looking to have an agent manage your property I would highly recommend them from a tenants perspective.
Sale of Laburnum Road
Just to say thanks for all your help in selling the house. I really appreciate your upfront approach and honesty. So grateful you pushed on everything.
Would not have found this lovely propery if it wasnt for Tracy and her lovely team. Everyone has been extremly helpful over the past year and very supportive! Thank you for everything x
Just a quick line to thank you and your team for your work in selling 62 Sandalwood Avenue. The sale was completed yesterday without any hitches - indeed the whole sales process was trouble-free. With best wishes, Alan Burditt
miracles do happen
We would like to thank you and your team for all your hard work in selling our house. We thought it was never going to happen but miracles do happen. You have a great team who all conduct themselves in a very professional manner. Well done johnson and jones. Regards paul and jackie sotheron
The Best estate agent in UK
Trash is smart and works so hard to sell my property and she is far much better than solicitors . Even though the solicitors made some mistakes but she is the one who sorted the problem out . Without her help , I could not do it .. I really appreciate all her help and support and I would like to give thanks to all members in this company . xxx
Anyone would be lucky to have your help and suppor
Dear Tracy, You have done so much to help our dreams of owning our first home become a reality. Without you, we really don't think it would have ever happened! You're a star! enjoy a glass or two on us. Thanks again, Ben & Hollie x x
Couldn't have done it without you!!
Tracy and team, what a star you've been supporting me through the mammoth move after 22 years in a home i loved! But we did it and i love my new home even more - Lots to do but hey - I need to be kept busy! Love Yvonne x
If Tracy was a solicitor, we would have exchanged within a week... Tracy was absolutely brilliant during the process of buying my property, providing constant support to my solicitors and taking initiative to progress the sale. As property management I was very impressed with the J&J marketing; my property was put on the market at 12:00 noon and on the same day at 16:00 I had the first offer. Tenants were referenced, approved and signed the agreement within a week. J&J are a pleasure to work with (I have worked closely with Tracy and Craig) - swift to respond, caring, very polite and friendly, a great team!
We shall be forever eternally grateful for all your efforts regards the sale of our dolls house and purchase of or "dear home". Forever yours, Paulina Bentman & Family.
Sale of Eastworth Road
An enormous thanks to you all for all your hard work on the sale of our house. Faye, Arran, Bea & Gus xxx
Our depart from Church Walk
Thank you so very much for all your help whilst we were trying to sell our house. Few people in your profession have your pragmatic integrity. you kept us sane in the most difficult of circumstances. Thank you! Kindest Regards, Danny and Katherine O'Connell.
Simply the best .. !!
Couldn't ask for a better management service.
Have had the guys at J&J managing a property of mine for a couple of years now and they really have taken such a work load off my hands. They really do everything in their power to keep my tenants happy and comfortable in the property and have always made sure that my rent is paid on time, and in full! Nice to see an agent taking such pride in what they do. Would highly recommend them!