Online or High street

When I was looking to sell my house I considered using an online estate agent - as it seemed like it could really save me money. I asked my friend (a property solicitor) for her advice. She said that when you pay for a high street estate agent it can be worth every penny it costs you - and save you lots of money in the long run. However sometimes it can be a waste of every penny you pay them, if they don’t work hard for you. I am writing this review specifically for those out there making this decision - or anyone looking for an estate agent they can trust… The team at Johnson and Jones were worth every single penny in fees and more. I couldn’t have hoped for a better outcome. Not only did they secure an excellent price on my property (higher than any other estate agent had estimated), they got everything right. Their communication with me was great - letting me know everything I needed to know and updating me frequently. They are excellent negotiators - they increased the price of properties on my road after securing a great offer on mine. They are knowledgable and were able to reassure me and help me through. It was really clear throughout that they wanted to help me and to top it off, they are friendly and kind. Without going into too much detail, this wasn’t my experience of other estate agents I dealt with in this process. You wouldn’t believe the mistakes that were made by the other agents and the relief it was to be able to trust the team at Johnson and Jones. They made the daunting process of selling my house pleasant! That is something I couldn’t have predicted and a real answer to prayer. Thank you Craig, Ryan and Tracy at Johnson and Jones. You really are estate agents who give the trade a very good name! So much thanks from me.